
Have you or someone you work with
ever said something like this?
“Something in me just wants to click off. It’s hard to
function at the end of the day.” — 9-1-1 Dispatcher
“We’re great in crisis. Otherwise, we have a hard time
making decisions together.” — Social Worker
“How can we do something new when we’re so tired?” — Nurse
“I chose this career because I wanted to help. Now I’m just cynical.” — Child Advocacy Lawyer
Helping people in crisis is hard work.
The toll that trauma and caregiving work takes on individuals can be sobering. Symptoms include hopelessness,
cynicism, diminished creativity, chronic exhaustion, hypervigilance, or inability to embrace complexity.
If your organization’s mission is to help people in crisis, it’s important to stay strong and healthy.
Trauma and caregiving work takes a toll on organizations. Symptoms include high degree of conflict among
co-workers; inability to trust leadership; difficulty prioritizing proactive, non-crisis work; and high turnover rates.
Understanding how crisis work affects your organization
will make you more resilient, productive, and collaborative.
We offer several processes for you and your organization to do this important work:

